Maximize the time spent in your stores to boost your sales and turn your first-time visitors into repeating customers.
Getting your customers through the doors is sometimes a feat in itself but dwell time can provide a highly useful metric to see what is happening once they walk in. By giving your visitors a fantastic shopping experience, you can encourage them to spend additional time in your store. Extending your customers visit inside your store will enable you uplift your sales and average basket size.
It is important to seek to exceed customer expectations to turn your customers into loyal brand advocates. By increasing your retention and minimizing attrition rate, you can successfully grow your business and sustain it over the long run. Loyalty programs will help you nourish positive engagements.
Benefits of Dwell Time & Retention
Average Dwell Time
Know the average dwell time of your visitors within your stores. Measure the success of your marketing campaigns and in-store activities, and increase dwell times to boost spending.
Know how many of your customers return to your store and how frequently. Convert first time visitors into repeat customers.
By knowing your repeat customers, target your loyalty programs specifically for those customers.