Minimize the time your customers spend at checkout to improve customer satisfaction and prevent missed opportunities!
People come to retail stores to buy. Not to wait in lines. One in every three potential customer leaves the store if they have to wait more than five minutes to pay. Retailers experience revenue losses of up to 39% due to long queues. V-Count Queue Analysis is here to avoid potential customer losses caused by queues.
Benefits of Queue Analysis
Calculate the number of shoppers that leave the checkout queues, average time spent at queues and define optimal checkout queue lengths.
Avoid over-crowded checkout queues by allocating your personnel accordingly. This will lead to better customer experience.
Minimize the time your customers spend at the checkout queues to improve customer satisfaction and prevent abandonment.
Increase customer satisfaction by improving the checkout process and become your clients go to choice. This will lead to customer loyalty which is invaluable in the long term.