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The resilience of retail in the face of challenges has been a remarkable success story in 2020. Retailers have shown the strength and adaptability to respond to customers’ changing needs. The pandemic has forced new ways of doing business, from…
Customer journey analytics refers to the metrics that track the customer’s buying process within a retail store. From the moment before a potential customer enters a retail location to the moment they walk out of it, they interact with different…
Retailers experience revenue losses of up to 39% due to long queues. Luckily, however, there is Queue Management. With a Queue Management system, businesses like retailers and supermarkets can accurately calculate the number of customers at checkout queues as well…
The Coronavirus pandemic has had a dramatic effect on all industries around the world. The impact of COVID-19 has been especially hard on the airport sector as the rapid global spread lead many countries to close down their airports and…
With the normal life slowly returning and the government lockdowns easing, gyms, swimming pools, and leisure centers are reopening all around the world after months of closure. Exercise is beneficial for both physical and mental health. Still, for gyms to…
Retail has always been a creative business that rises to the challenges of the various circumstances and ultimately adapts to the changing needs and demands of consumers. COVID-19 has shed light on the need for rapid testing of new ways…
Airports are notorious for their queues and in order to avoid the extended wait times, people often leave their home hours in advance of their flights. Many others have stopped flying through specific airports just because of the never-ending congestion….
Football addicts from around the world enjoyed the World Cup 2018 in full force. Millions of them have been lucky enough to get tickets and watch the games right from the central event location. It’s hard to tell the exact…
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