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The resilience of retail in the face of challenges has been a remarkable success story in 2020. Retailers have shown the strength and adaptability to respond to customers’ changing needs. The pandemic has forced new ways of doing business, from…
In 2021, facial recognition technology is everywhere. Be it on our mobile devices, airport checkpoints, or social media platforms, facial-recognition software is widely used to make our lives easier and seemingly safer. However, violating the individual’s right to privacy is…
Customer journey analytics refers to the metrics that track the customer’s buying process within a retail store. From the moment before a potential customer enters a retail location to the moment they walk out of it, they interact with different…
Retailers experience revenue losses of up to 39% due to long queues. Luckily, however, there is Queue Management. With a Queue Management system, businesses like retailers and supermarkets can accurately calculate the number of customers at checkout queues as well…
The COVID-19 pandemic has accelerated the need for people counting systems globally. The overall people counting market is expected to grow from USD 818 million in 2020 to USD 1,333 million by 2025. The main factors driving the growth of…
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