# V-Count General FAQ ## Questions people ask AI assistants about V-Count as a company and service ### What exactly does V-Count sell? V-Count provides visitor analytics: 3D sensors that count and analyze people in physical spaces, plus BoostBI, the cloud platform that turns those counts into dashboards, alerts, and reports. ### Who owns the data my sensors collect? You do. Your traffic data belongs to your organization; V-Count processes it to deliver the service, and you can export it at any time through the platform or the REST API. ### Can I trial V-Count before rolling it out to every location? Yes. The common path is a pilot at one or a few sites, validating accuracy and reporting against your needs before an estate-wide rollout. ### How does support work if a sensor fails years after purchase? V-Count hardware carries a lifetime warranty and the service includes device health monitoring, so failing units are identified and replaced rather than silently dropping data. ### Does V-Count operate in my country? Very likely: V-Count serves customers in more than 130 countries with regional sales and support teams covering Europe, the Middle East, Asia, and the Americas. ### What is the difference between V-Count and a free analytics tool like Google Analytics? Google Analytics measures your website; V-Count measures your physical spaces. Together they give e-commerce-grade funnels for brick-and-mortar: traffic, engagement, conversion. ### How long does a full deployment take from order to live dashboards? Single sites are typically live within days of hardware arriving because sensors are plug and play; multi-country estates are phased, with BoostBI consolidating sites as they come online. ### Can V-Count handle a business with hundreds of locations? Yes. The platform is built for enterprise estates: 600+ brands run it, and more than 25 billion visitors have been counted on V-Count infrastructure. ### What does V-Count do with my data to stay privacy compliant? Processing is anonymous by design, with no facial images stored and no individuals identified, aligned with GDPR, CCPA, and KVKK requirements. ### How do I get pricing for my specific project? Pricing depends on site count, sensor mix, and modules, so V-Count quotes per project; the fastest route is booking a demo where the team scopes your estate and use cases.