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To stay competitive, an increasing number of businesses are starting to adopt digital tools and new technologies. In sectors like the hospitality industry, where success is measured by the number of people that come through the doors, people counting solutions…
Every sector in the world economy is being revolutionized by modern technology and retail is no exception. As a matter of fact, recent industry trends indicate that brick-and-mortar businesses stand to benefit significantly from new technologies (e.g. visitor analytics, heatmap,…
The telecommunications industry is well-known for its competitive nature and companies in the space have little margin for error when it comes to service delivery. One of the sector’s most prominent performance indicators is customer satisfaction and the market leaders…
In 2017, Sears, Macy’s, RadioShack and JC Penney closed over 100 stores. A year later, Toys R Us announced its liquidation and closed almost 800 stores across the United States. Closures like these have been going on for the past…
As society grows increasingly digital, consumers are accessing products and information like never before. Between social media, online-shopping, and voice-activated platforms like Amazon’s Alexa, the customer is firmly positioned in the driver’s seat. Companies are feeling the impact of the…