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Customer journey analytics refers to the metrics that track the customer’s buying process within a retail store. From the moment before a potential customer enters a retail location to the moment they walk out of it, they interact with different…
Retailers experience revenue losses of up to 39% due to long queues. Luckily, however, there is Queue Management. With a Queue Management system, businesses like retailers and supermarkets can accurately calculate the number of customers at checkout queues as well…