Queue Management

Minimize the time your customers spend at checkout to improve customer satisfaction and prevent missed opportunities!

People come to retail stores to buy. Not to wait in lines. One in every three potential customer leaves the store if they have to wait more than five minutes to pay. Retailers experience revenue losses of up to 39% due to long queues. V-Count Queue Management is here to avoid potential customer losses caused by queues.

The brand new V-Count Queue camera utilizes the accurate tracking of the 3D depth sensing technology in order to deliver optimal queue management. Equipped with an advanced algorithm and the latest stereo vision technology, the most cutting edge technology currently available in the people counting market, Queue can accurately calculate the number of customers at the checkout queues as well as the average time they spent at them. Identifying these key metrics is critical for retailers who seek to efficiently allocate their personnel and prevent any potential customer losses caused by long queues.

V-Count Queue Device Specifications.

Device Dimensions (Rectangular Cover): 8.86 x 2.76 x 1.57 In
Packing Dimensions 10.1 x 8.82 x 3.58 In
Device Weight 13.5 oz
Package Weight 49.5 oz
Installation Height Min. Height 9.19 ft, Max Height 29.5 ft
POE IEEE802.3af (48 V DC) 15.4W per port
Interface HTTP/HTTPS
Operating System Linux Based V-Count OS
Time NTP, Adjustable Timezone, Automatic Daylight Saving Adjustments
Ethernet Connection Yes
Data Storage 10 Years offline storage with auto synchronization
User Levels 3 Levels: Admin, Standard, Guest User
Cabling Cat5 – Cat6
Operating Environmental Specs Temperature: 32 °F to 104 °F, Humidity: 10% to 90%
Storage Environmental Specs Temperature: -40 °F to 178 °F, Humidity: 10% to 95%

Stereo Vision Depth Image

Benefits of Queue Management

People CountingAnalysis

Calculate the number of shoppers that leave the checkout queues, average time spent at queues and define optimal checkout queue lengths.

People CountingEfficiency

Avoid over-crowded checkout queues by allocating your personnel accordingly. This will lead to better customer experience.

People CountingAbandonment

Minimize the time your customers spend at the checkout queues to improve customer satisfaction and prevent abandonment.

People CountingLoyalty

Increase customer satisfaction by improving the checkout process and become your clients go to choice. This will lead to customer loyalty which is invaluable in the long term.


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